Refund policy

We want every bag to show up exactly right.

Damaged, wrong or missing items

If your order arrives damaged, you received the wrong flavor, or something is missing, email hello@canyon-bites.com within 7 days of delivery with your order number and a photo. We'll send a replacement or refund the affected items, your choice.

Returns

Because Canyon Bites is food, we can't accept returns of opened or unopened bags.

Pre-orders and subscriptions

For canceling a pre-order or a subscription, see our Cancellation policy.

Refunds

Approved refunds go back to your original payment method. Your bank or card issuer may take several business days to post it.

Questions

Email hello@canyon-bites.com and we'll sort it out.